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In this Issue
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 Several
months ago we had Glenn start with us as our first male massage
therapist. He had loads of experience and has been hugely
popular. He already has his regulars but if you would like to experience
a wonderful now is your time to book! Call 9870 8775 to make
a booking on Tuesdays between 3 and 9pm or Saturdays between 8:30am
and 12pm.
Thank you to all the members who have thanked us for fixing cardio theatre. You can now listen and watch 4 TV stations, listen to 4 radio stations (including ABC) and also listen to your own tunes with a MP3 player . . . shown so well here by Duncan!
This month you can win a MP3 player for cardio theatre when you introduce a new member to the club. Plus every member who introduces a new member in the next 60 days will go in the draw for $100 Gift Voucher to down load songs onto their MP3! To introduce a new member, just complete one of the invitations in the club or email us the name of your friend, work mate or relative and their best contact number.
Nutritional Update: The Gossip on Protein
This month our budding nutritionist Holly shares the secrets and importance of protein in our diets. Click here to find out more.
At different times of the day and different days parking can present a challenge. We know that and here is what we have done:
We are attempting to come up with a ‘Green Membership.’ This will be a cheaper membership if you come to North Ryde via public transport and left your car at home. We are working on the conditions of this membership but hope to announce this by the end of the year. We are also doing ‘contra-deals’ with companies in the area. This is where they give us access to their parking outside of 8am to 5pm, for which they receive free membership. We currently have one company that allows this for us and we are speaking with several others. As soon as we have a resolution we will let you know. If you would like to contra-deal parking for membership, please chat with Stacey. You can of course park in any of the local company’s parking lots, the Marriott or even the McDonald’s parking across the road. But we cannot promote this and if you do so, you could receive a note on car window. Finally, can we remind you of some very close places to park, if you cannot park directly out of the front:
Beginning next month – as we will have the reports established – we will publish in our e-news every month, the busiest days and times at the club. This will help you plan your work-outs. We can only apologise for the parking issues but there are plenty of options available to you just some not as convenient as we all would like. But consider the walk, your warm up! We will keep you posted on any changes that come about.
Reflexology is based on the principle that certain parts of the body reflect the whole. These points can be found in the feet, hands, and ears! These points respond to pressure and can stimulate the natural healing patterns of the body. Reflexology is available between 4pm and 8pm on June 19th. Your investment is just $50 and we have only limited spots, so book now! Email us now and let us know what time you would like your appointment. Email now
We’re Asking You to Please Be Fair We provide ongoing training to our team to ensure we improve our service to you when handling your queries, complaints and feedback. Our Team are more then happy and prepared to listen to your suggestions and even your venting. They understand this is part of working in customer service. But what is unfair is being abused. There are some complaints we can definitely resolve but there are some that we simply cannot. We know we are providing you a service and the customer is always right and all the other adages that are rolled out in regard to customer service but we would ask that you be fair to our Team Members. In an 8 hour shift, Ann-Marie, Lisa, Karen or Holly will welcome over 200 members with a smiling face and a greeting that makes many people’s day – we know because we receive feedback on telling us But 10 to 15 people think that as members they have a right to abuse our Team if they cannot park out the front or that the traffic on Talavera Road was so busy it took them 15 minutes to get in the driveway. We receive such awesome feedback on how great our Team are, we felt it was important to share with you that we cannot keep the great Team if they are abused. It simply does not make it fun to come to work and we are trying to make work fun. We really want to know what you would like us to do to improve. So please give feedback and suggestions but please do not abuse the Team.
Gold Medals
Silver Medals
Bronze Medals
Member of the Month . . . Alky 
This month the winner is Alky for the following reasons:
Congratulations Alky!
... this about Toni? 
I am currently enrolled at the Australian Training Company studying Fitness as a two year traineeship. This to help me reach my career goal is to become a successful personal trainer, so I can help people achieve their health and fitness goals. I like to have fun but am the most accident prone, clumsy person you can ever meet. I love my Netball and have been playing for 8 years plus I coach under 16 years as well. My saying in life is . . . I believe enthusiasm is contagious- so be a carrier!
Eagle of the Month Starts in July 
Starting next month, we will launch our Eagle of the Month award. This will go to the Active Team Member who you believe has soared above all others to create a truly magical Active experience for you. Each nomination is worth 10 FitReward points to the Team Member – so by nominatig them, you are directly rewarding them. The Team Member with the most nominations will win a prize valued at $50 and we will let you know in the e-news who won. At the end of the year, the Team Member with the most nominations on average every month will win airfares and 2 nights accommodation to a destination of their choice in Australia. And for you . . . for every nomination you put in, you will go in the draw to win a 60 minute massage. So help us find the Eagles in the Active Team from July! Tour De Active 
This is another FREE cardio challenge to see if you can keep up with the cyclists competing in the Tour de France. We will be having Teams, coached by Team Members, and lots of fun to keep you motivated and focused. Keep you eyes peeled for the details on joining your favourite Team Members cycling Team. You can be an Active Ambassador We will be launching our community program to make North Ryde a healthier and happier community! If you would like to be considered an Active Ambassador, please contact Linda, by emailing her now – click here
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For
the first 30 members who email to Jo 3 names and numbers of friends
who might be interested in joining the Club will receive 1000 FitRewards
points. 
Further to our list last month, we have more winners! So congratulations
to all the members who won medals in the Olympics. You have
all recived your FitReward Points.
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